Welcome to our F.A.Q. page

We are an eastern India based company with headquarters located at Madhyamgram, Kolkata. But we also have branches and influential reach in major cities like Siliguri, Guwahati, Patna, Bhubaneswar. 

We also actively work all around India and neighboring countries like Bangladesh, Nepal and Bhutan and are planning to expand even more.

 Getting a quotation from us is quick and easy! Simply visit our products page and browse our inventory to find what you need for your event. Once you've made your selection, make a list and send it either by email or WhatsApp. Our team will review your request and provide you with a detailed quotation including pricing and availability. If you have any questions or need assistance with your order, feel free to contact us directly and our friendly staff will be happy to assist you. 

 We offer a wide range of equipment, including speakers, microphones, mixers, amplifiers, lighting fixtures, and special effects equipment. You can browse our inventory on our website to find the right equipment for your event. 

 Our rental period is typically for 24 hours, although we do offer longer rental periods for multi-day events. Please contact us directly for more information on extended rental periods. 

 Our rental pricing varies depending on the type and quantity of equipment you need, as well as the length of the rental period. You can request a quotation on our website, and we will provide you with a detailed breakdown of the costs. 

 We offer both pick-up and delivery options for our rental equipment. Our delivery and setup services come with an additional fee, and availability may vary depending on your location. 

 We provide technical support throughout your rental period to ensure that your event runs smoothly. If you experience any issues with the equipment, please contact us immediately, and we will assist you in resolving the problem. 

 Yes, we offer discounts for long-term rentals and repeat customers. Please contact us directly for more information on our discounts and loyalty programs. 

 Yes, we offer professional technicians to operate the equipment for your event. Our technicians have extensive experience and can ensure that your event runs smoothly. Please contact us directly for more information on technician availability and pricing. 

 In most cases, clients do not need an insurance. Which is why, we do not provide insurance for the equipment, but we may require you to sign a rental agreement that includes a damage waiver. The waiver limits your liability in the event of damage or loss of the equipment. We recommend that you obtain your own insurance coverage to protect against unforeseen circumstances.

 You can make changes to your rental order after submitting a quotation request by contacting us directly. We will do our best to accommodate any changes you need to make, but availability may vary depending on the timing of the request. 

 We can provide customized sound and light setups for your event. Please contact us directly to discuss your specific needs and requirements, and we will work with you to create a customized rental package that meets your needs. 

 Yes, we can provide references and examples of past events we have worked on. Please contact us directly, and we will be happy to provide you with a list of references and examples of our work. 

 Our cancellation policy varies depending on the timing of the cancellation. If you need to cancel your rental order, please contact us directly as soon as possible. If you cancel within 48 hours of your rental period, you may be charged a cancellation fee. 

 Yes, we offer equipment setup and teardown services for an additional fee. Our team can set up and tear down the equipment at your event location, saving you time and effort. 

 We accept various forms of payment, including cash, UPI and bank transfer. You can select your preferred payment method when you request a quotation on our website. 

 We have extensive experience providing sound and light equipment rentals for large-scale events. Please contact us directly to discuss your specific needs and requirements, and we will work with you to create a customized rental package that meets your needs. 

 Yes, we can provide training on how to use the equipment. Our technicians can provide on-site training at your event location, or you can schedule a training session at our facility prior to your event. Please contact us directly to arrange for equipment training.